B2B comms: How to get value out of trade shows

Trade shows are on the agenda again after the lockdown hiatus. Attending can be hugely beneficial for businesses but also a drain on time and marketing resources, so how do you maximise the value?

In March’s It’s A B2B Comms Thing LinkedIn Live, I chatted with comms pros Ayo Abbas and Emma Drake about how to make sure you get the most out of these big trade events.

Here are some key points; scroll to the bottom for the full video recording.

Screenshot from the It’s A B2B Comms Thing LinkedIn Live on trade shows (March 4, 2022)

What actions should you take before your trade show?

Ayo: The key thing for me is building some energy and excitement that you’re going to be somewhere. Before a show, start talking about it and sharing what you’re going to be doing.

Social media plays a huge part in that, and you can start connecting with potential visitors and delegates. And use it as a way to build your relationship with the organisers – find out what hashtags they’re using.

If there are press interviews and previews, make sure that you’ve got your press releases out there and all your details and ready to go.

Me: If you’re launching something at the show, think about getting the press release to journalists under embargo because once the show’s on, they’re going to be extremely busy. They’re probably not going to have time to turn around press release stories.

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Panel events: Are you creating an echo chamber of views?

Many years ago, I chaired a roundtable on the future of business parks.

A business park developer, an agent who leased business park space, an architect who designed business parks, and a business park tenant took part in the discussion.

Photo by Chris Montgomery on Unsplash

There was lots of excited conversation about what the business park of the future would look like, what facilities it would have and how it would be used.

The occupier wasn’t joining in, so I asked what they thought of the suggestions. What they said stopped everyone in their tracks.

Why?

The tenant – the business that may or may not lease space in the future – didn’t want most of what was suggested.

Instead, they reeled off a list of what they did want from a business park.

I used to regularly chair panel discussions for the magazine I worked for.

Curve ball panellist

They were great generators of content and brand awareness but what made them really fly was when there was a ‘curve ball’ panellist.

There would be a range of people on the panel representing different sides of property development. However, the best discussions were when there was someone whose experience was different from the rest of the panellists.

An outsider.

One example was a discussion about economic growth in a particular region. Four out of five of the panellists were from the area and one was not.

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