B2B content writing Archives

Content engagement, Content writing, Writing tips

B2B content: Using questions in your intro and getting creative

In a previous post, I talked about the importance of your opening line and gave four simple ways to write intriguing intros. One of the ideas was to use a question, and I wanted to explore this a little further.

A neon question mark — Photo by Simone Secci on Unsplash

There are different ways of using questions, from the simple to the bold.

Probably the easiest is to ask the question that you go on to answer in your article or blog post. Here are two made up intros to give you an idea:

“How has the pandemic changed demand for offices? There is no doubt that lockdown has forced a reassessment of working practices, but what does that mean for…”

“Will community uses be the key to reviving the high street? With more shopping taking place online, landlords and local authorities are looking for alternative uses to fill vacant retail units…”

But you can get a bit more creative.

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Audience engagement

B2B content and the art of writing an intriguing opening line

The headline on your B2B content needs to grab attention and stop the scroll, but your opening line needs to keep the reader hooked and make them want to read on.

It is a powerful combination, but how do you write an intriguing intro to your article or thought leader?

A desk with a notebook and pen in the foreground and laptop behind with a blank screen. — Photo by Nick Morrison on Unsplash

Writing an intriguing opening line is a powerful tool. There are simple ways of creating intrigue, and you can also get quite creative.

Below are just four ideas to give you a flavour and hopefully inspire your content writing. I’ve made up some examples to illustrate – they are complete fiction, so don’t think of them as actual market commentary.

1. Use a question

Questions can be used in several different ways – lookout for a future blog post on this. But one simple technique is to focus your intro on a question that you subsequently answer in the article.

Framed correctly it gives the reader an indication of what the article will cover and asks a question they are keen to find the answer for.

Examples:

In a competitive post-Covid office market, how do landlords ensure their vacant space attracts occupiers?

Or:

How do you land occupiers when the office market is competitive?

2. Challenge common perspectives (or misconceptions)

Presenting an idea which challenges commonly held perceptions or assumptions – or misconceptions can be a great way of intriguing readers.

It is something unexpected, and people want to know where there might be gaps in their knowledge.

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And another thing…How to keep B2B writing focused

This is something I get asked about a lot: How do I keep my B2B writing focused and to the point.

There is a temptation to cover a lot of ground in articles and stories, particularly when it’s a big topic. Sustainability is the one I find hardest to keep succinct.

Slightly out of focus picture of the word Focus spelt out in lights — Photo by Stefan Cosma on Unsplash

It can be difficult seeing the wood for the trees when you have a lot of information to work with and so much seems relevant.

Writing for print can be easier because you have to keep to specific word counts, but most content is online these days, so word counts are far more flexible.

In my early years as a magazine features writer, I quickly learnt how to hone in on what is critical for the article. We were time-poor, and overwriting, then editing down just wasn’t an efficient way of working.

Going a little bit over was fine as it was easy to cut words tightening up the copy in the edit. But having to cut out huge chunks to make it fit the page just made the writing process more time-consuming.

There would inevitably be far more information than I could include in a feature, so I learned to plan out my features and keep it focused.

Carefully plan your article

Spending time planning before you put your fingers on the keyboard makes writing much quicker and can stop you from getting overwhelmed by too much information – or sidetracked. Here’s what you can do.

List of the main points you want to make. If that list is getting long, then think about how you can trim it down or break it up into more manageable chunks.

Remember, stuff you dump from this piece can be content topics for another day, so don’t bin it completely.

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Is your B2B content alienating your readers?

I read a piece of B2B content yesterday. Well I tried to read it.

The content writer was obviously well-educated and had tried to be clever in how they presented key points but instead had made the piece inaccessible.

Notice board that says 'Insert Something Cleve — Photo by Olivia Bauso on Unsplash

It was already a technical topic but was peppered with historical references to illustrate what they were trying to say.

References that didn’t mean anything to me and had to look up.

I was so busy trying to work out the historical references I ended up not really understanding the points the content writer was trying to make.

The thing is, if your audience finds your B2B content difficult to read and understand, there is a good chance they will probably throw in the towel rather than persevere.

Or if they don’t get a particular refererence, they may misunderstand your point.

Using unfamiliar references can also alienate your audience, which is the opposite of what you want.

Your copy may even give a whiff of showing off or sound slightly smug and knowing.

Encourage reader engagement

None of which is particularly good for encouraging reader engagement.

If your target audience is engineers with a love of medieval literature, then fine, reference The Wife of Bath (Chaucer) in a piece about designing steel supports for large glass feature windows.

But if the majority of your audience don’t have a penchant for old English fiction, then it’s probably best to leave Chaucer on the bookshelf.

You could explain the reference if it’s easy to do so, but only if it doesn’t hugely detract from the flow of the piece.

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Audience engagement

3 ways to turn a conversation into B2B content

If you write B2B content for your business, there’s a strong chance you’ll have to create blog posts and articles based on conversations you’ve had with colleagues/clients.

There are different ways to approach it depending on how you want to use the conversation and get the information across. For example, how much of the ‘interviewees’ voice do you want in your piece of B2B content?

Here are three different styles of write up to consider with pros and cons:

1. Simple Q&A

This can be the easiest way of getting across someone’s thoughts and ideas on a topic.

Writing up can be easy, too, particularly if you carefully plan your questions.

If you can, order your questions so that there is logical flow to them.

This means, when you come to write up your Q&A, you’ve already got a structure, so it’s just a case of trimming and editing the answers into coherent (and concise) written English.

If it’s been a more organic conversation, it can make it more tricky to pin down specific questions and answers. And you’ll have to work out a logical structure.

Q&A style interviews, because of their structure, means it’s harder to give context and background or set the scene (planning your questions can help).

But while you can rewrite your question to introduce a particular point, you don’t want them to be long and rambling.

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