It’s no joke: The power of using clear and simple language in business

Business language under scrutiny in comedy show W*nkernomics

There is a segment in comedy stage show W*nkernomics: Just Touching Base where the two employees are trying to find out what it is the company they work for actually does.

They visit the website and instead of plain English find it stuffed full of wordy corporate language that leaves them none the wiser.

Employees not knowing what their business does may be an absurd notion, purely for comic effect, but company websites that do not clearly state what they do are far more common than they should be.

You know the sort of thing:

  • End-to-end workspace solutions = office fit out
  • Curated collaborative environments for the modern workforce = serviced offices
  • Optimising asset performance across the built environment = building management

This language might sound powerful and clever, but it isn’t.

Phrases like this can feel evasive or lacking in confidence.

It begs the question, why don’t they want to clearly say what they actually do? Why are they hiding behind unclear language?

Then there is visibility.

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Why subheads are important in B2B content

AI-generated image

Quick Monday tip this week is about subheads, why they are important additions to articles, thought leadership and other longer-form writing, and what makes a good subhead.

First, the why:

🖥️ Search engines give extra weight to text in headers, and using keywords can boost SEO (make sure your subheads are in HTML, not just bold).

🖥️ Subheads break up your text, making it easier to read, particularly on small screens like phones.

🖥️ They make it easier for the reader to navigate through your piece, adding structure which aids comprehension.

🖥️ Good subheads can keep readers interested in reading because they indicate what is coming up.

🖥️ More people skim read now, and subheads help people skim while giving more opportunity to pull the reader into the piece.

🖥️ Screen readers use header tags to help visually impaired users navigate content, so proper use of HTML headers is inclusive design.

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Quick B2B content tip: Write for your target audience

Two of the many gingerbread creations at The Gingerbread City exhibition

My first quick content tip for 2026 is a reminder: Write for your target audience.

A trip to the Gingerbread City exhibition over Christmas was an example of missing an opportunity by not tailoring the copy for the people who would potentially be reading it.

Gingerbread City is an annual event held by the Museum of Architecture. Architects and engineers are invited to build models out of gingerbread, biscuits and sweets that reflect a particular theme.

This year the theme was play and each model was accompanied by a description and the name of the architect/engineer who created it.

Copy not written with the audience in mind

But in reading a few of the descriptions, it was clear that they weren’t really written for the people visiting the exhibition.

The space was packed with families (500 people were expected the day I went), and yet the language, tone and content of the copy appeared to be aimed at other architects.

The result? Few people were paying attention to the descriptions.

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Avoiding bland B2B content: Use AI tools wisely

llustration by Muhammad Afandi on Unsplash

AI tools like Grammarly can be useful for a final polish of writing, but use them with a healthy dose of caution.  

These tools are clever, not just spotting typos but also things like repeated words or wrong words. They also take a stab at grammar.

But some tools try to be a bit too clever.

Grammarly, for example, makes suggestions for writing improvements. It works by giving the most likely or common words or phrases. In essence, it’s delivering the median version of any writing.

The danger of blindly following all the AI suggestions is that your writing ends up bland and lifeless. 

Grammarly can also tend towards brevity, which might make writing sound too clipped or robotic. 

Everyone has access to the same AI tools, which make it easy to churn out copy. 

But to help it stand out, writing needs to be above average, have points of difference and sound human. 

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Guide to sharing an opinion in B2B content

An old typewriter with a piece of paper in it on which is written opinion.

Sharing an opinion in a LinkedIn post or in a web article can understandably be nerve-wracking, but in the sea of vanilla B2B content, it’s important.

Not only does it set you apart, but it helps your audience to get to know what you stand for – and get to know you. It can also help position you as a thought leader within your industry.

Here is a guide to how to share an opinion through your B2B content without being deliberately or unnecessarily provocative, and steps you can take to feel comfortable and confident putting your thoughts out into the world.

(NB: All property-related examples are made up for illustration only.)

Getting started with sharing an opinion

Start small. You don’t have to dive straight into big industry-wide topics; focus on smaller areas of influence. It might be a particular process or way of working. Or something that happens in the workplace.

And if even that seems daunting, try sharing your views in comments (in a non-troll-like way, obviously).

What is your friendly take on the topic shared in a LinkedIn post? Can you add to the discussion based on something you’ve experienced or seen in a short comment?

Got more to say? Maybe you are ready to share it in your own post.

Choosing the right tone for opinion-led content

How you express your opinion is critical. Think of it more as sharing a perspective than handing down a decree. Language choice is important.

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