What makes a clickable headline

A piece of paper in a type writer which has the word 'news' written at the top.
Photo by Markus Winkler on Unsplash

People will decide whether to click on a story or article based on the headline.

You could write a brilliant article, blog post or press release, but if the headline doesn’t ‘sell’ the content to your target audience, it won’t matter.

Think of all the headlines you scroll past vs what you click on to read.

Headlines are so important that some national newspapers and magazines have specialist writers called sub-editors to create them.

So what makes a clickable headline?

Different styles work for different types of content, but the key is creating some intrigue or tapping into an emotion or need.

Headlines also need to give enough information so that the reader knows what they’ll get from reading on.

Here are four headline examples and a breakdown of how they work:

1. Pique interest news headline

This headline, from the North West Business Insider, tells the reader enough, so they know what the story is about but leaves out certain information to help create curiosity.

It tells the reader that it is a development deal, the size of the deal and where it is. What it doesn’t say is who was involved in the deal, the type of development and the details of the transaction.

To find that information, the reader has to click through to the story.

News headlines are a balancing act. Reveal too much, and there is no reason to click through; reveal too little, and curiosity isn’t pricked.

2. Challenge or surprise headline

Presenting a statement in a headline that is incongruous with common thinking or trend is a great way of getting people clicking to read on.

This headline on a LinkedIn article by Daniel Paulusma creates different levels of intrigue depending on your views of hybrid working.

It appears to challenge the thinking of advocates of hybrid working, potentially highlighting something they’ve missed: Am I wrong? ‘What is the evidence?’

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People in business: How to add personality to B2B content

“We want our content to have a bit more personality” is something I often hear from clients, but when they see copy that reflects the individual, it can make them nervous.

Photo by Tengyart on Unsplash

It reads as more conversational and less formal than the traditional B2B content you normally see.

The built environment sector I work in is frequently described as a people industry, yet you wouldn’t guess that from the content that is regularly published.

A lot of it sounds quite similar, as if following a particular rule book about how you write to sound professional and authoritative.

To reflect personality in your business content, that rule book needs to be ripped up. It will read a little differently, but it can help your target audience get to know you and the people in your business. It can make you more relatable and approachable.

And content that is a bit different is good in the noisy world of the internet and social media.

You don’t have to completely change how you write or sound like an Innocent smoothie advert. There are small, subtle ways to add a sprinkle of personality to your B2B content that will make a difference.

Whether you are writing your own content or writing it for someone in your business, here are four ways of adding personality:

1. Particular word choice

Start with choosing words and phrases you would use in a real conversation with a friend, family member or peer. If you would naturally say you were ‘chuffed’ or ‘over the moon’, write that.

If you are writing a piece for someone in your business, listen carefully to the words they use. I like to record content chats and get a transcript (Otter.ai is the tool I use).

Are there any particular words or phrases they use? How do they explain their viewpoint or describe something when chatting about it?

Use these in the copy so that it sounds authentic to them.

A simple example is someone who works in the healthcare sector using the word ‘poorly’ rather than ‘sick’ to describe patients using a facility.

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B2B content writing that stops the scroll: The art of the unexpected

Back when I was a B2B property journalist, I started a bog-standard, state-of-the-market feature by drawing comparisons with famous pieces of art.

I wrote that if the market were a painting, it would be less like Monet’s Water Lilies and more like Dali’s The Putrefied Donkey.

Writing something unexpected can be a good way of grabbing attention. Photo by Ben White on Unsplash

The point was to grab attention with my opening line by throwing in something unexpected yet illustrative of the point I wanted to make.

I chose words and created an image that readers flicking through the magazine wouldn’t usually read.

Whether you are writing an article or a LinkedIn post, if you are following the usual tropes with all your content, you risk being lost in the crowd.

It’s not necessarily about saying something different to everyone else; you can have a similar idea just present it in a different way.

Getting creative

I could have said the property market was challenging or leasing conditions were difficult. But that’s what everyone else would say, so I got creative.

And I returned to the art theme running, concluding how the market might be a different painting in 6 months.

Let’s look at it another way. Which quote would make you want to read the piece more:

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B2B content: Using questions in your intro and getting creative

In a previous post, I talked about the importance of your opening line and gave four simple ways to write intriguing intros. One of the ideas was to use a question, and I wanted to explore this a little further.

A neon question mark
Photo by Simone Secci on Unsplash

There are different ways of using questions, from the simple to the bold.

Probably the easiest is to ask the question that you go on to answer in your article or blog post. Here are two made up intros to give you an idea:

“How has the pandemic changed demand for offices? There is no doubt that lockdown has forced a reassessment of working practices, but what does that mean for…”

Or

“Will community uses be the key to reviving the high street? With more shopping taking place online, landlords and local authorities are looking for alternative uses to fill vacant retail units…”

But you can get a bit more creative.

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Is your B2B content alienating your readers?

I read a piece of B2B content yesterday. Well I tried to read it.

The content writer was obviously well-educated and had tried to be clever in how they presented key points but instead had made the piece inaccessible.

Notice board that says 'Insert Something Cleve
Photo by Olivia Bauso on Unsplash

It was already a technical topic but was peppered with historical references to illustrate what they were trying to say.

References that didn’t mean anything to me and had to look up.

I was so busy trying to work out the historical references I ended up not really understanding the points the content writer was trying to make.

The thing is, if your audience finds your B2B content difficult to read and understand, there is a good chance they will probably throw in the towel rather than persevere.

Or if they don’t get a particular refererence, they may misunderstand your point.

Using unfamiliar references can also alienate your audience, which is the opposite of what you want.

Your copy may even give a whiff of showing off or sound slightly smug and knowing.

Encourage reader engagement

None of which is particularly good for encouraging reader engagement.

If your target audience is engineers with a love of medieval literature, then fine, reference The Wife of Bath (Chaucer) in a piece about designing steel supports for large glass feature windows.

But if the majority of your audience don’t have a penchant for old English fiction, then it’s probably best to leave Chaucer on the bookshelf.

You could explain the reference if it’s easy to do so, but only if it doesn’t hugely detract from the flow of the piece.

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