Tag: Content engagement

Audience engagement

What type of B2B content performs best?

Red neon speech bubble. Inside is a white neon heart shape similar to a social medial like button and beside it is a white neon zero. So the sign indicates zero likes.
Photo by Prateek Katyal on Unsplash

Which type of B2B content performs best was something I was asked recently, I guess because I put out content in different formats (written, video, carousels/sliders).

And, I work with clients on audio and events.

But it isn’t easy to answer because content analytics are complex and vary from platform to platform.

You will never know how many people read your online article all the way through, for example.

Some people might read a bit, some might skim-read, and some might click on the page and get distracted by something else.

It’s similar to a written LinkedIn post. A post will clock up ‘impressions’, but that doesn’t tell you if people have actually what you’ve written.

Impressions are the number of feeds your post has appeared in, not engagement.

The more likes/reactions your post gets, the more impressions it will likely get, but again it doesn’t mean people have actually read it.

Reacting without reading

*Shock warning* Some people hit react without reading the post or the whole post.

Video metrics are a little clearer.

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General

What makes a clickable headline

A piece of paper in a type writer which has the word 'news' written at the top.
Photo by Markus Winkler on Unsplash

People will decide whether to click on a story or article based on the headline.

You could write a brilliant article, blog post or press release, but if the headline doesn’t ‘sell’ the content to your target audience, it won’t matter.

Think of all the headlines you scroll past vs what you click on to read.

Headlines are so important that some national newspapers and magazines have specialist writers called sub-editors to create them.

So what makes a clickable headline?

Different styles work for different types of content, but the key is creating some intrigue or tapping into an emotion or need.

Headlines also need to give enough information so that the reader knows what they’ll get from reading on.

Here are four headline examples and a breakdown of how they work:

1. Pique interest news headline

This headline, from the North West Business Insider, tells the reader enough, so they know what the story is about but leaves out certain information to help create curiosity.

It tells the reader that it is a development deal, the size of the deal and where it is. What it doesn’t say is who was involved in the deal, the type of development and the details of the transaction.

To find that information, the reader has to click through to the story.

News headlines are a balancing act. Reveal too much, and there is no reason to click through; reveal too little, and curiosity isn’t pricked.

2. Challenge or surprise headline

Presenting a statement in a headline that is incongruous with common thinking or trend is a great way of getting people clicking to read on.

This headline on a LinkedIn article by Daniel Paulusma creates different levels of intrigue depending on your views of hybrid working.

It appears to challenge the thinking of advocates of hybrid working, potentially highlighting something they’ve missed: Am I wrong? ‘What is the evidence?’

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Video

Personality in B2B content and why its good

Some thoughts on showing personality in B2B content and if it’s ‘professional’

There seems to be a fear about showing personality in B2B content. Either that it doesn’t sound professional or makes people feel exposed.

Showing some personality can be using a particular turn of phrase or choosing more conversational words in your writing.

Or perhaps using an anecdote or talking about a personal experience or how something made you feel, something that shows some of your personality.

What is ‘professional’?

First of all, being professional isn’t about sounding or dressing a certain way.

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Uncategorised

60-seconds on…How to encourage B2B content engagement

Some ideas for encouraging B2B content engagement

Engagement on your B2B content – likes, comments, shares – means the algorithms will give it more visibility.

Why? Because B2B content engagement is an indicator, it’s of interest or value (or entertaining) and therefore worth showing to some more people.

And that goes for social media posts and stuff on your website.

So how can you encourage engagement?

Here is 60-seconds worth of ideas covering ease of engagement, responding to engagement and CTAs (call to action).

How do you encourage engagement on your B2B content?

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B2B media

Want people to stop scrolling and click on your B2B content?

Promoting your content on social media can be a great way of increasing engagement with your B2B content but there is an art to writing posts that get people to stop scrolling and click through to your content.

A row of people in suits all looking at their smart phones - picture is a close up of their hands.
Photo by camilo jimenez on Unsplash

Think of LinkedIn or Twitter as like a huge crowd with everyone shouting to be heard. You need to craft a few sentences that stand out and grab attention.

It’s not simply a case telling people you’ve written something and they will click through and read.

Doing this just lets down all the hard work you put into your creating your B2B content.

Look at it this way. If you were selling a book door to door, you wouldn’t simply say: “I have a book, do you want to buy it?”

You’d talk about what was in the book and why it was interesting or useful.

And yet it isn’t unusual to see a social media post that says something like: ‘Our latest report on the office market is out’.

Now context, the business brand or person writing the post might help.

But it may not.

And if you are relying solely on who you are to ‘sell’ your content to potential readers, then you are missing out.

Hint: People may not know who you are or have read anything you’ve written before.

You want to make people stop and pay attention and to do that you need to capture their interest or intrigue about your content, so people want to click through and read it.

Here are some ideas for how you can do that:

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