3 common B2B content mistakes to avoid

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B2B content marketing is a learning curve and there maybe things you are doing that damage your content’s reach and engagement without realising it.

Here are 3 mistakes to avoid with your B2B content.

1. Not making B2B content about the audience

The hard truth is that people don’t have time for all the content out there, including yours.

They are discerning about where they choose to invest their time (just as you are). This means your content has to work hard to make the time investment worthwhile: What’s in it for them?

Making a B2B audience care about your content means it needs to be helpful, interesting (to them), relevant, relatable…entertaining even.

There is always a place for news and business updates, but shoe-horning in referencing to the business and services at every opportunity is salesy and won’t serve.

The same goes for content that always starts from the perspective of the business, regardless of the topic.

Smart content marketing starts from the audience’s perspective, delivering something relevant and worthwhile.

It focuses on what the audience wants to know, not what the business wants to tell them.

Smart and effective content is clever with its messaging; it builds a positive reputation and respect.

Being known for being helpful, interesting, relatable and knowledgeable is more powerful than being a business that is just self-promoting or selling.

This leads neatly onto:

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Better B2B content: lessons from a comedian

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I’m a firm believer in looking outside my industry for B2B content inspiration, ideas and lessons.

An interview with comedian James Acaster proved unexpectedly valuable in how to create better B2B content.

It was The Comedians Comedian podcast, which is funny but also quite a geeky unpicking of comedians’ careers and processes.

So here are four B2B content-related takeaways from the interview to help improve what you write:

🤣 Earlier in his career, James Acaster was a support act, and he explained how he learned different things from the contrasting styles of each comedian he worked with.

B2B content lesson: Learn from different writers and different types of content. Comedians, for example, can teach you a lot about pace and storytelling structure.

🤪 James Acaster has learned (the hard way) that adapting his material to the audience is important.

What material will go down well with a room full of stag and hen parties is different from what will go down well with a room full of comedy connoisseurs.

B2B content lesson: Understand who you are creating the content for and adapt your approach.

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6 tips for creating B2B content which connects and engages

A B2B content strategy can build brand visibility, but what does the tone and style of your content say about your brand? 

Is it a conversation starter? Is it relatable? Does it make you approachable?  

Business is forged on connections, and content can be the start of a relationship with a potential client, customer or collaborator. 

There is a misconception that ‘sounding professional’ means stripping out the human and personality and making content sound a certain way (corporate).

However, the tone of content contributes to how a brand is perceived; being easy to read, approachable, and relatable is simply more engaging. 

Content that sounds like it’s written by a human for another human is still professional. 

Here are some ways to make your content sound less corporate and more approachable:

1. Jargon and technical language

Never assume people understand technical language and jargon; you don’t want to alienate readers because they don’t understand what you mean.

You don’t want your content to be a slog; what impression does that leave? At its worst, jargon can come across as intimidating, arrogant or a cover for something. 

Clear and easy to understand is more engaging and cleverer.

2. Conversational language

Don’t substitute everyday words for something fancier: Facilitate/help, commence/start, utilise/use, etc. Use the terminology your audience uses (that’s what they will use in Google searches). 

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Writing LinkedIn posts: 3 different styles of opening lines

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The first two lines of your LinkedIn post are critical for stopping the scroll and drawing readers in.

If it’s boring and doesn’t grab attention or intrigue, people will scroll on by.

There are many ways to write an attention-grabbing opening line on a LinkedIn post. Here are three examples using this post I wrote about the dangers of relying too heavily on one social platform.

1. My original opening line

What would you do if you couldn’t post to one or more of your social media platforms?

It happened to me recently.

I started with a question that would (hopefully) give pause for thought and intrigue – ‘What would I do?’ ‘How does my strategy compare?’ etc.

Followed by the start of a personal anecdote to add to the intrigue and make it relatable.

2. Less direct/conversational

I could have gone for something that didn’t involve ‘you’, which I know makes some B2B content creators a bit itchy because it’s more conversational and direct:

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Adding value to B2B business news updates on LinkedIn

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LinkedIn recently changed its algorithm to shift the balance from ‘clickbait’ content to more meaningful posts.

This article gives a good explanation, but to boil it down, it seems the algorithm is looking for relevancy and meaning through knowledge and advice.

Now you should never write purely for the algorithm (that way, madness lies). But this change is a good reminder to ensure your content, whether on LinkedIn or elsewhere, offers value to your target audience.

If you use LinkedIn to post news and business updates, it’s an opportunity to enhance those stories to make them stand out.

Here are some value-add ideas using B2B built environment businesses as the reference point:

Leasing deal announcement

Content value-add ideas:

  • What does the deal say about current market conditions?
  • If it fits or bucks a particular occupier trend
  • Anything you learned working on the deal or any surprises

Development milestones (planning, topping out, completion etc)

Content value-add ideas:

  • Talk about what the particular milestone means
  • How does this development fit into the broader market/what does it represent
  • Any lessons learned from the process so far
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